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Carillon Shop
Carillon Shop
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Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges and delivery time estimates for your order will be calculated and displayed at checkout and depend on the shipping carrier chosen. We ship with FedEx, UPS or USPS. Delivery delays can occasionally occur.
Refund Policy
We want you to be 100% satisfied, and we stand behind our orders and service. If we make a mistake we fix it, if there is a problem with the product we work with you to resolve the problem.
Cancellation / Return / Exchange Policy
Cancellations on orders will be considered if the request is made within 24 hours of placing an order.